California Consumer Privacy Notice

Welcome to SkyHyPlanners. This California Consumer Privacy Notice explains how SkyHyPlanners collects, uses, shares, and protects personal information of California residents in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

This notice applies only to residents of the State of California and supplements the information contained in our general Privacy Policy.

Your California Privacy Rights

California residents may have certain rights regarding their personal information, including the right to:

• Know what personal information is collected
• Request access to personal information
• Request deletion of personal information
• Request correction of inaccurate information
• Understand how personal information is used
• Limit the use of certain sensitive information where applicable
• Request information regarding data sharing practices
• Exercise rights without discrimination

SkyHyPlanners respects these rights and works to respond to verified privacy requests in accordance with applicable laws.

Information We Collect

SkyHyPlanners may collect personal information when users interact with our website, submit booking requests, contact customer support, subscribe to communications, or use travel-related services.

The categories of information we may collect include:

Personal Identifiers

• Full name
• Email address
• Phone number
• Billing address
• Mailing address

Travel Information

• Flight preferences
• Cruise reservations
• Hotel booking details
• Travel itineraries
• Passenger information

Transaction Information

• Payment-related details
• Reservation history
• Hotel booking details
• Billing records

Technical and Device Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage activity

Communication Information

• Customer service inquiries
• Email communications
• Chat or contact form submissions

How We Use Personal Information

SkyHyPlanners may use collected information for business and operational purposes including:

• Processing travel reservations
• Providing customer support
• Managing booking requests
• Sending travel updates and confirmations
• Improving website functionality
• Preventing fraud or unauthorized activity
• Complying with legal obligations
• Delivering promotional communications where permitted

Sharing of Information

SkyHyPlanners may share personal information with:

• Travel suppliers and booking providers
• Payment processing providers
• Customer service providers
• Advertising and analytics providers 
• Technology and hosting partners
• Legal or regulatory authorities when required

We do not sell personal information in exchange for direct monetary compensation. However, certain advertising or analytics activities may be considered “sharing” under California privacy laws.

Cookies and Tracking Technologies

SkyHyPlanners may use cookies, analytics tools, and related technologies to improve website performance, analyze visitor activity, personalize experiences, and support advertising functions.

Users may manage cookie preferences through browser settings where available.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business operations 
• Comply with legal obligations 
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Exercising Your Privacy Rights

California residents may submit requests regarding their personal information by contacting SkyHyPlanners customer support. Before processing certain requests, we may verify your identity to protect personal information from unauthorized access.

Authorized agents may also submit requests on behalf of California consumers where permitted by law.

Non-Discrimination

SkyHyPlanners will not discriminate against consumers for exercising privacy rights under applicable California privacy laws.

Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to help protect personal information from unauthorized access, misuse, disclosure, or loss. However, no online platform or electronic transmission method can guarantee complete security.

Updates to This Notice

SkyHyPlanners may update this California Consumer Privacy Notice periodically to reflect changes in legal requirements, business operations, or website practices. Updated versions will be posted on this page with the revised effective date where applicable.

Contact Information

If you have questions regarding this California Consumer Privacy Notice or your privacy rights, please contact SkyHyPlanners customer support for additional assistance.